TFI Kansas Case Study

How ROM Helped TFI Kansas Validate Case Accuracy

The Problem

The Kansas foster care system is privatized, contracting with non-profit organizations for foster care, adoption, and permanency service. TFI Kansas is a foster care contractor serving designated regions.

Since TFI doesn’t serve the entirety of the state, the agency needed a way to monitor data quality and accuracy for cases transferred from other regions.

TFI also needed a way to meet state and federal reporting requirements. On top of those needs, the state entered into a court-supervised Consent Decree in 2021. Now it’s in the early stages of making policy adjustments to ensure placement stability and access to mental health services for children in foster care. In the meantime, TFI Kansas needed to provide the Kansas Department for Children and Families with accurate reports for accountability, improvement, and outcomes.

The Solution

TFI Kansas had partnered with ROM for reporting solutions during its previous state contract that ended in 2013. When it entered into a new foster care contract in 2020, TFI again sought out ROM as a partner. TFI went live with ROM’s core model in July 2021, gaining data quality validations, an easy-to-navigate user interface, and the ability to create custom reports. ROM’s reporting solution started empowering accurate monitoring and ensuring completeness of data transferring from outside regions. The system compares data from different sources to ensure the highest level of accuracy.

The Outcome

Staff from TFI Kansas says the ROM user interface has made it easy for new caseworkers to learn how to read reports. Integrated explanations and term definitions make the system user friendly. ROM staff is always available and willing to provide training that helps TFI leverage its system’s entire functionality. 

Customized breakdowns enable users to look at data from all directions depending on the reporting need.  From a big picture view down to individual cases, single demographics, geographic location, caseworker, and more, the ROM system makes every possible reporting need accessible within a few clicks. 

ROM Services Provided

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